Privacy 2019-01-08T13:47:36+00:00

PRIVACY POLICY of Hotel Kapuzinerplatz

1. Basics

This privacy policy applies to all persons using the services of the Hotel Kapuzinerplatz, Inh. Past GmbH. With it we are informing you about the nature, extent and purpose of the collection and use of your personal data by our company. We respect your privacy and strive to strictly comply with the legal requirements for the processing of your personal data (EU-regulation No. 679/2016 (DSGVO), DSG 2000, DSG 2018 and TKG 2003). All your information will be processed according to this basis.

Responsible for processing personal data is PAST GmbH, Kärntnerstraße 12, 8720 Knittelfield, represented by manager Annemarie Pall.

2. Information in accordance with Art 13 DSGVO

Your personal data, specifically regarding

  • Your core data (Last name, first name, address, email address, telephone number and birth date,
  • The data in travel documents (passport number, passport data, date of birth, issuing authority, expiration date, and nationality) and identity documents (identity card, driver’s license etc. together with issuing authority and expiration date),
  • The data relating to payment methods and payments, in particular debit cards, credit cards and bank cards,
  • Your requested length of stay, destinations, hotels, contacts, conditions, possible allergies, and personal preferences that you give us,

are needed for our services. This includes booking of restaurants, rental vehicles, transfers, vouchers including customer equipment and billing. We therefore store, process and, where necessary, provide this information to third parties with whom we cooperate to provide the most effective and optimal service to our customers.

We do not use profiling and automated arbitrations.

The legal bases for these data processing processes are

  • The fulfillment of our pre-contractual and contractual obligations to you,
  • Consents obtained by you,
  • Legal, contractual or other legal obligations on our part (for example, documentation rights and duties under accounting, tax and customs law, contracts, reporting, litigation) and §96 TKG and
  • Our legitimate interests (for example, improving our customer service, including direct mail medium or the exercise of our own legal interests)

The duration of the storage depends on the duration of our business relationship, the consent given by you, and the statutory retention obligations and legal obligations applicable to us. We emphasize that in the case of a regular cooperation, in order to provide the best possible customer service, we strive to know your customer requests that have already been conveyed to us so that we can consistently provide satisfactory services for you.

3. Our websites

By entering your personal data in our contact form, you consent to the transmission, storage and processing by us for the duration of this specific request. This is especially true for your requests via contact form, chats and emails you send us. We need this data to process your request. The storage takes place as long as it is necessary for you or us to take care of any supplementary or subsequently asked questions.

Google Maps
This website uses Google Maps API to provide directions and visually display geographic information. For more information about Google’s data processing, please refer to Google’s Privacy Policy: http://www.google.com/privacypolicy.html

Google Webfonts
This website uses external fonts, Google Fonts, to display the website with modern fonts. For more information, see the Google Privacy Policy, available at www.google.com/policies/privacy/

The legal bases for this data processing is your consent, our pre-contractual and contractual obligations to you, our legitimate interests and legal obligations of all kinds and §96 TKG.

4. Transmission to third parties/ obligations of processors

Your personal information may be provided by us

  • Taking into account the permitted uses, to processors (e.g., accounting) and third parties involved in the provision of the services you have requested, all of whom have agreed to comply with applicable privacy standards,


5. Contact

You can request information about your personal data stored by us at any time for free of charge. As a data subject you also have the right to revocation, information, deletion, rectification, restriction and transfer of your personal data, insofar as there is no legal duty of retention on our part.

For more information on your rights as a concerned party, please contact us at hotel@kapuzinerplatz.at or by mail to Past GmbH, Kärtnerstraße 12, 8720 Knittelfeld. We are here to help. For complaints, the Austrian Data Protection Authority (DSB), Wickenburggasse 8-10, 1080 Vienna, is the supervising authority

6. Other

We have implemented organizational and technical safeguards that we continually evaluate and adjust as necessary to protect your personal information which we store and process. We reserve the right to change this privacy policy at any time and to adapt to new developments. The new version is valid once it is provided on our website. The current version of the privacy policy is available at any time on the website www.kapuzinerplatz.at .